# Step-by-step process

So a task is done the same way by everyone, and corrected in one place.

How to use it: replace each example with your own content, then delete the guidance in italics. Keep the headings: they help your AI find the right passage.

## What this process is for

*The expected result, and when to run it.*

Example:

> Put a site online with no downtime. Follow it at every production release.

## Before you start

*What you need to hand: access, sign-offs, backups.*

Example:

> Written sign-off from the client. A backup of the old site dated today. Access to the host and the domain name.

## The steps

*One action per step, in the imperative. If a step hides three, split it.*

Example:

> 1. Publish the site on the test address.
> 2. Check the form with a real submission.
> 3. Switch the domain name.
> 4. Test the home page on mobile.

## How to check it worked

*The checks that prove the process succeeded.*

Example:

> The site answers on its final address. The form reaches the client’s inbox. No old page returns an error.

## If it goes wrong

*The rollback, and who to tell.*

Example:

> Point the domain name back to the old site. Phone the client, then tell the account lead.